Privacy Policy

1. Our Commitment to Your Privacy

At Ishvi Mart, we value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

2. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details (processed through secure third-party payment gateways like Razorpay/Stripe).
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

3. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding your raw stone and crystal jewelry orders.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our new collections and exclusive offers.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security of Your Data

We implement a variety of security measures to maintain the safety of your personal information when you place an order. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@ishvimart.com or by mail using the details provided on our Contact page.

Last Updated: June 2026